Holidays management

The "holidays management" app is an application allowing employees to schedule their days off and track their balances. It also allows managers to validate the holidays of their team members.

We have created a more intuitive and functional application in order to

speed up and streamline the process of laying holidays.

Date
2021
Team
1 product manager
1 product designer
1 architect engeneer
6 developers
My role
User experience, research,
workshops, user interface,
wireframes, prototyping,
user testing
Deliverables
High fidelity flows, personas,
prototypes, product mockups,
process

The context

A software publishing company wants to redesign its tool allowing its employees to schedule their days off thanks to an online platform Holidays management called Human Ressources.

This company has been created in 2010. Specialised in application for accounters, PME’s and TPE’s officers. It offers about twenty applications to its customers (dashboard, CRM, payroll, accounting, task, invoicing etc...
This company has a hundred employees, is in hyper growth, and the number of employees continues to increase. There are different sectors such as sales, technical, marketing, after-sales service, accounting and administration.

I took over this project in end to end, from the research to the delivery with high fidelity flows. The current product is huge so the goal was to improve every features step by step.

Here is bellow the first screens I had to tackle at the beginning of the project.
user insights + product problems

The existing application offers unecessary options for the user.


The fact is that the collaborator profile has the possibility of setting all types of absence, even those which do not concern him. Just like for the manager profile, where the absence validation workflow is too long and laborious.

2 personas for each profile

After conducting several series of interviews, I was able to draw up 2 personas for the employee profile and the manager profile. During these interviews I collected user needs and targeted areas for improvement. I did that because no personas have been created before.
issue of the ideation workshop

How might we design the content of the "Holiday management"

application ?


In order to obtain user answers for this problem, I led 2 ideation workshops with the Miro tool. A first workshop consisted of employee profiles and the second workshop, manager profiles.

I used a communication medium with all the progress of the different exercises to be done during the workshop. I started by animating an icebreaker then warm-up exercises, before attacking the heart of the subject, the main problem.

I asked each participant to write down as many ideas as possible on the whiteboard. We then proceeded to a voting session and finally we ranked the best ideas on a priority grid.

OPPORTUNITY

What if a leave application could allow employees to better follow a team

schedule and facilitate taking leave thanks to a simple and modern

interface?

Wireframes

These wireframes allowed me to materialize the first lines of thought on the zoning of the app, as well as the first features that will be present in the MVP.

I made wireframes for the mobile and desktop version. They make it possible to see if the first user paths have been redesigned and meet the needs of users.
Freehand desk wireframes and first thoughts on app zoning
Freehand mobile wireframes
SOLUTION

A more modern and user-
centric application.

One of the pain points that has
been resolved is to have types of
absences adapted according to
profiles. The mobile application did
not exist before, it will play a major
role in the quality of the user
experience, since it will allow
employees to enter their days of absence and send receipts very
simply.

A very simple and quick form to
fill out


Asking days off becomes child's play!

There are two ways to set a vacation :
either by selecting the corresponding days
on the calendar, or by clicking on the "add an
absence" button.

A completely redesigned application, for a more pleasant experience

👇 Click on the screen bellow to see the others screens 👇
Some mobile screens of the HR management application
new features

New features have been added to the product. They meet the needs

expressed by users and improve the overall experience.

1. Event tracking

Another wish of the users was to be able to find the list of their leave taken and their progress status, in order to have a better follow-up.

2. Interactive calendar

From now on, it will be possible to set these holidays from the calendar. This has the effect of pre-filling the leave request form and therefore allowing the user to save time in entering information.

3. Alerts

Users are notified when a leave request has been processed, when requests are awaiting processing, or the deadline by which they will have to settle their remaining leave.

Process requests flow

Managers are responsible for processing their team's leave requests. There may be multiple requests at once as time passes. This is why we have redesigned this flow, in order to facilitate this task which may be daily.

Laying of leave flow

When the user arrives
on the application, he logs in
to his account. He then
arrives on the dashboard screen
where he will be able to request
leave either by pressing
the "+" button or by directly
choosing the dates on his
calendar.

This will have the effect
of opening the request form
with the fields already pre-filled
if the user had selected
their dates before.
He only has to validate
to send his request.

User testing

I carried out two series of user tests: for the collaborator profile and for the manager profile. The first feedback was very positive and allowed us to reiterate on the product in order to improve it. These tests were carried out remotely because of the health context. We have taken into account the feedback from the testers, for example: the option of displaying school holidays, an area with company news or the possibility of attaching proof to their leave request.

Product release and next steps

The first Beta version of the app will be released in 2022 and will first be deployed to a few users who will be able to test it and provide feedback.


The next steps of the project are :

 Calendar synchronization with other tools such as Google calendar, Outlook...
 Review the userflow for processing leave requests from the user mailbox
 Redesign the profile settings view